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Privacy Policy

Last updated: 02.01.2025

1. Introduction

Welcome to encorp.io (“Website”), operated by Encorp Bulgaria OOD, a company registered in Bulgaria with UID: 207883658, located at Sofia 1700, Simeonovsko shose 33, Bulgaria (“Company”, “we”, “us”, or “our”).

We are committed to protecting your privacy and ensuring the security of your personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

By accessing and using our Website, you acknowledge that you have read and understood this Privacy Policy.

2. Data We Collect

We collect personal data from you when you interact with our Website. The categories of data we collect include:

2.1. Information You Provide Directly

  • Contact details (name, email address, phone number) when you submit forms, subscribe to newsletters, or contact us.
  • Business details if you inquire about our services.
  • Any other personal data you voluntarily provide in communications.

2.2. Automatically Collected Data

When you visit our Website, we automatically collect certain data through cookies and tracking technologies: - Device Information: IP address, browser type, operating system, device identifiers. - Usage Data: Pages visited, time spent on pages, referral sources, and interactions with the Website.

2.3. Data from Third-Party Services

We use third-party analytics and marketing tools that may process your data, including: - Google Tag Manager - Google Analytics - Meta Pixel (Facebook Pixel) - HubSpot - Hotjar - LinkedIn Marketing Solutions

These tools help us analyze user behavior and optimize our Website. You can opt out of tracking as described in Section 7.

3. Legal Basis for Processing Data

We process your personal data based on one or more of the following legal bases under GDPR:

  • Performance of a contract – When we process data necessary for providing our services.
  • Legitimate interests – For improving our services, securing our Website, and conducting marketing activities.
  • Legal obligations – When required to comply with regulatory requirements.
  • Consent – For direct marketing, analytics, and tracking where consent is required.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide, operate, and improve our Website and services.
  • To analyze trends and enhance user experience.
  • To respond to inquiries and provide customer support.
  • To conduct marketing, advertising, and retargeting campaigns.
  • To ensure the security of our Website and prevent fraud.
  • To comply with legal obligations and enforce our policies.

5. How We Share Your Data

We do not sell or rent your personal data. However, we may share it with:

  • Service providers and partners – We use third-party tools (e.g., Google Analytics, HubSpot, Hotjar) that process data on our behalf.
  • Legal authorities – When required by law or necessary to protect our rights.
  • Business transfers – In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

All third parties processing data on our behalf are contractually obligated to protect it under GDPR.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

  • Contact data: Retained until you request deletion or withdraw consent.
  • Analytics data: Retained for a maximum of 26 months.
  • Legal and compliance records: Retained as required by applicable laws.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access – Request a copy of the personal data we hold.
  • Right to rectification – Request correction of inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”) – Request deletion of your data under certain conditions.
  • Right to restrict processing – Request to limit the way we process your data.
  • Right to data portability – Receive a copy of your data in a structured format.
  • Right to object – Object to processing for direct marketing or legitimate interests.
  • Right to withdraw consent – Withdraw consent at any time when processing is based on consent.

To exercise your rights, please contact us at [Insert Contact Email].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website.

8.1. Types of Cookies We Use

  • Essential Cookies – Necessary for the Website’s functionality.
  • Analytics Cookies – Help us understand how users interact with our Website.
  • Marketing Cookies – Used for targeted advertising.

You can manage your cookie preferences in your browser settings or through our Cookie Consent Banner.

9. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including: - Encryption and secure protocols. - Access control and authentication measures. - Regular security audits and monitoring.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

If we transfer your data outside the European Economic Area (EEA) (e.g., to service providers in the U.S.), we ensure appropriate safeguards, such as: - Standard Contractual Clauses (SCCs) approved by the European Commission. - Binding Corporate Rules (BCRs) or other recognized mechanisms.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our Website, and we will notify you of significant changes where required.

Last Updated: 02.01.2025

12. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under GDPR, please contact us:

Encorp Bulgaria OOD
📍 Address: Sofia 1700, Simeonovsko shose 33, Bulgaria
📧 Email: privacy@encorp.io

This site uses cookies. For more information, please read our Privacy Policy.

Necessary cookies help make a website usable by enabling basic functions like access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

On various pages of our website you may encounter content owned by third parties, such as YouTube or Google Maps. We inform you that we have no control over the cookies used by the respective third parties. You can find more information about them on the respective websites.